Public consultation on the Nationwide House Energy Ratings Scheme (NatHERS) for existing homes is closed.
We are extending NatHERS to also provide energy assessments and ratings to existing homes across the country, in addition to its current focus of providing these services for new homes in Australia.
We asked for your feedback on expanding NatHERS to existing homes. This is what you told us.
How you had your say
We sought feedback from people on the foundations for the expanded program and its key components for launch in mid‑2025. This included the:
program objectives and design principles
preferred high-level delivery model for NatHERS for existing homes
assessor training, assessor accreditation and audit processes
home energy rating certificate and upgrade advice
energy rating tools.
We invited feedback from people across the home energy ratings, social housing, property, banking and finance, and vocational education and training sectors.
This included:
Home energy ratings assessors
Assessor Accrediting Organisations
Community groups
Advocacy groups
Industry peak bodies
Product and appliance suppliers and manufacturers
Software developers
Individuals
You gave feedback through:
public webinars
reading and engaging with a consultation paper containing questions
formal written submissions.
Who engaged
750 people participated in the review.
Online submissions
41 people provided written submissions to our consultation paper.
Submissions were received during the consultation period between 29 July to 30 August 2024.
Read the consultation summary.
Read the published submissions.
Webinars
750 attended our webinars. These webinars were held live and covered:
Consumer experience – assessments and outputs (8 August 2024)
Assessor services (12 August 2024)
Energy Rating tools and tool accreditation (15 August 2024)
What you said
You supported:
Expanding NatHERS to provide ratings for existing homes
The approach to delivering NatHERS with greater controls established through a procurement and licensing model
Identified areas for improvement in the workforce capacity, governance structure and consumer experience.
What happens next
Your feedback has been considered by the Australian and state and territory governments and helped to shape the way in which NatHERS for existing homes will be delivered from launch from mid-2025. More information on how the delivery model is being implemented is available on the NatHERS website.
