​​Consultation on reforms to the Default Market Offer​

If you choose to respond to this consultation process, we will collect personal information about you. Please review this notice before submitting your response.

We are bound by the Australian Privacy Principles in Schedule 1 of the Privacy Act 1988 (Cth). The Privacy Act regulates how we may collect, use, disclose and store personal information. We also hold personal information in accordance with the Archives Act 1983 (Cth).

We use technology by Converlens Pty Ltd to provide this consultation service and website. Our contractual arrangements require Converlens to comply with the Privacy Act and store data securely in Australia.

What personal information will be collected

Personal information means information or an opinion about an individual, or an individual who is reasonably identifiable, whether or not it is true or recorded in material form.

By submitting a response to this consultation, you consent to the department collecting your personal information provided in your response. This may include:

• your name, address, email and telephone number

• your opinions about the potential reforms to the Default Market Offer and how the potential reforms may impact you or your business.

How we will use and disclose your personal information

The department will use any personal information provided in your submission to:

• inform our consideration about potential reforms to the Default Market Offer 

• consider how to improve the policy articulation of the Default Market Offer as a safeguard for customers unable, or unwilling, to participate in the market 

• the impact of potential reforms to the Default Market Offer on the retail electricity market. 

• contact you about your submission, including for further information, feedback or to conduct a survey either by us or our representative.

The personal information provided in your submission will be disclosed todepartment staff, external consultants, and the Minister and his staff, staff from other agencies, for the purpose of:

• preparing legislative amendments to implement reforms to the Default Market Offer 

• informing policy development in reforming the Default Market Offer.

and for related purposes.

We may also disclose your personal information where authorised or required by law.